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Cashcom offers broad-spectrum electronic payment management solutions. We are the largest supplier of payment systems for top-up cards in the Nordic countries because we offer the lowest prices.

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Frequently asked questions

How do I order receipt rolls?
You can find an order form for receipt rolls here.
You can order more receipt rolls on our customer support line. Phone +46 (0)8-555 172 89.

How long does a receipt roll last?
This varies somewhat depending on the type of codes printed, but one roll is
usually enough for about 250 codes.

I want to cancel a credit voucher. What do I do?
Follow the instructions that you have received about cancellation, where appropriate
and valid for the operator in question.
Contact Cashcom’s support at +46 (0)8 555 172 89 if the problem continues.

I sold the wrong credit voucher to a customer by mistake. Can the code be cancelled?
Yes, if the code can be blocked by the mobile operator then Cashcom will refund the credit.

I have printed out the wrong amount by mistake and want to cancel the code.
Follow the instructions for cancellation appropriate to the operator in question.

The customer cannot top up their credit voucher.
This is often because the customer has the wrong card or no card at all. It may
also have to do with temporary delays. Contact the operator's customer services.

The terminal has been stolen. What do I do?
Contact Cashcom immediately at +46 (0)8 555 172 89 and we will help you block the terminal.